Privacy Policy

Green Factor (“Green Factor,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our software platform, website, and SMS communications (Application-to-Person messaging).

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, phone number, email address, business name, business address
• Account & Platform Data: Login credentials, Google Business Profile-related metadata, usage activity within the platform
• SMS Messaging Data: Mobile number, carrier name, message timestamps and content, opt-in and opt-out status
• Technical Data: IP address, browser type, device identifiers, cookies and analytics data

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Green Factor SaaS platform
• Send account alerts, system notifications, and service updates
• Provide customer support
• Communicate billing and account status
• Send SMS notifications only with express consent
• Improve software functionality and user experience
• Comply with legal and regulatory requirements

3. SMS Messaging Consent (A2P Compliance)

By providing your mobile number and checking an opt-in box, you expressly consent to receive SMS or MMS messages from Green Factor related to:

• Account notifications
• Platform alerts
• Service updates
• Billing or subscription notices
• Product announcements (if opted in)

Message Frequency: Varies, typically no more than 4 messages per month
Opt-Out: Reply STOP at any time
Help: Reply HELP or call 785.256.9443
Message & Data Rates: May apply based on your carrier
Participating Carriers Include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, Cricket, Virgin Mobile, and others. T-Mobile is not liable for delayed or undelivered messages.

4. Data Sharing & Privacy for SMS

We do not sell, rent, or share personal or mobile information for marketing purposes. We share data only with:

• Authorized service providers necessary to operate our platform and provide our services.
• Legal authorities when required by law or to protect our legal rights.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take reasonable measures to reduce risk.

6. Your Rights

You may request to:

• Access or correct your data
• Opt out of SMS communications
• Request account deletion (subject to legal requirements)

Contact us at:

• Email: info@gfipro.com
• Phone: 785.256.9443

7. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

8. Contact Information

Green Factor
1881 E 1450 Rd, Lawrence, KS 66044
Phone: 785.256.9443